PRODUCT SAFETY 

Our Safety Commitment 
Recent Product Recalls
Other Helpful Links

OUR SAFETY COMMITMENT

The issue of product safety goes well beyond business and directly to the well-being of the families we serve. We are wholly committed to our customers safety and have reiterated that simple, single fact to our suppliers and business partners. We will not tolerate products that do not meet our rigorous safety standards. 

When it comes to the safety of children, the bar can never be too high, and we are constantly looking at ways to build on our already substantial safety efforts. That is why we have made further improvements that will ensure you have access to even more rapid and detailed information on safety issues. 

These improvements include:

• New Safety microsite to help you find all product safety and recall information;

• Important product recall information posted in all of our stores

As the toy and baby products authority, we understand the unique role we play as the conduit between manufacturers and our customers. It is a role we take very seriously and requires our constant vigilance. On behalf of the entire Toys "R" Us, Inc. family, please know that we will continue to work tirelessly to guarantee we are doing everything we can to provide only the safest shopping environment for all families. 

RECENT PRODUCT RECALLS

For your convenience, we maintain information on recent recalls, with links to Manufacturer's sites for further information. Click on any of the links below for further details. This list is intended for your convenience only; it is not intended to be an authoritative list of recalled products.

If a recall is issued for a product you purchased at any "R" Us stores (online purchases included), click on the links below for information regarding that recall. This information will advise you on how to proceed with getting your product repaired or returned. 
 

OTHER HELPFUL LINKS

Health Canada - Click Here 
Canadian Toy Testing Council - Click Here
Transport Canada - Click Here
Canadian Consumer Information - Click Here
Consumer Product Recalls - Click Here